T.G.I. Friday’s® International is committed to being the top franchisor in the casual-dining industry in the world. To that end, we have built a franchise support team that has global capability with a keen focus on local relevance. Our international team covers all the necessary functions to promote your business success: Restaurant Investment, People Capabilities, Brand Execution and Revenue Generation. Our regional structure enables us deliver on our commitment to drive our brand growth strategy. Our team is divided into two cross-functional groups: APACA (Asia Pacific & Americas) and EMEA (Europe, Middle East and North Africa), each offering the full spectrum of business support to fuel business growth.
The International Leadership Team leads overall strategy, allocation of resources, and risk management. The team is comprised of the President of T.G.I. Friday’s International, two Regional Vice Presidents, and each of the functional heads in our organization. Together, they offer a powerhouse of expertise to ensure the achievement of both short- and long-term goals.
Our Restaurant Investment Capabilities facilitate the tools and resources to help you lay the framework for your business growth. From market analysis, planning, to site selection and project & asset management, the Development team will provide the brand and market expertise to lay a solid foundation for your future growth.
Our People Capabilities deliver the tools and resources to ensure that our most important brand asset — PEOPLE are at the forefront of your business strategy. Global Human Resources expertise coupled with relevant Learning & Development tools will help you secure, engage, and grow the talent you need to deliver the Friday’s guest experience.
Our Brand Execution Capabilities are delivered by our Marketing and Brand Protection groups. Marketing will help investors develop strategies that will engage your local consumer while driving revenue by developing on-brand programs and initiatives that deliver a measurable return on investment. Our Brand Protection team is committed to food safety and sound supply chain management that will equip your business with the tools, training, and awareness of farm-to-fork issues that impact guest satisfaction.
Our Revenue Generation Capabilities are laser-focused in helping you achieve the operational excellence that is the hallmark of the T.G.I. Friday’s experience. Each region has a dedicated team of experts that will enable your operations to deliver the legendary Friday’s feeling to our guests.
So there you have it: global capability coupled with local market focus dedicated to consistently delivering our legendary Friday’s promise — In Here It’s Always Friday. Now that’s a formula for business success you can bank on.
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